Community Guidelines

StreamYard’s products and services (“StreamYard”) offer our community of users the ability to connect, share, contribute and participate in vibrant, positive experiences. Our community has developed rapidly and continues to grow, and while we encourage and support the diversity of activities undertaken across StreamYard, we also expect our users to adhere to a set of standards (in addition to our streamyard.com/resources/docs/terms-of-service) that are designed to uphold the safety and security of the community as a whole. These Guidelines describe in greater detail the standards that apply to acceptable use of StreamYard, and we encourage you to refer to them regularly as they evolve. We are continuously reevaluating these Guidelines to ensure that they are transparent, principled and applied consistently.

How We Enforce

If you identify a violation of these Guidelines, please report it by completing the form located here. We may take action against any user or account at any time to address instances of non-compliance, though be aware that, in certain limited cases, we may grant an exception to enforcement on the basis of a legitimate educational, documentary, scientific or artistic purpose. Enforcement action can include blocking or removing content, issuing warnings, terminating accounts of those involved, or formal legal action, depending on the type and severity of the violation. In determining our enforcement approach, we will also take into account the full context of the conduct or content, including content attributes like tags, metadata and linked materials, as well as the user’s activities beyond StreamYard. Any user who attempts to circumvent account termination to regain access to StreamYard will attract additional enforcement measures for the protection of our community.

Sensitive Content and Conduct

Adult Content and Conduct: We do not allow sexually explicit content and activities, including pornography, fetish material, sexual acts, offers or requests for sexual services, or any other content or conduct where the primary purpose is sexual arousal or stimulation. We also prohibit sexual violence and exploitation, including the sharing of non-consensual, sexually exploitative images or videos taken of someone without their knowledge or consent (or that appear as such).

Child Exploitation: We have a zero tolerance policy for content or conduct that relates to sexual exploitation or endangerment of children, no matter the form. If child sexual exploitation is identified, we will act expeditiously to report the violation to applicable authorities, including the National Center for Missing and Exploited Children (NCMEC).

Defamatory Content and Conduct: We do not allow provable false statements of fact about private persons that are harmful to their reputation.

Dangerous and Violent Content and Conduct

Bullying and Harassment: We do not tolerate any form of bullying or harassment (including, for example, sexual harassment, unwelcome sexual advances, stalking, intimidation, threats, humiliation or insult).

Discrimination and Hate: We do not allow discrimination, or the promotion or incitement of hatred or violence against individuals or groups, based on race or ethnic origin, genetic features, religion, disability, age, language, nationality, sexual orientation, gender, gender identity, caste or any other characteristic that is typically associated with systemic marginalization or discrimination. This includes promotion of hate symbols, such as flags and insignias, as well as condoning, denying or trivializing crimes of genocide, crimes against humanity, war crimes and similar acts.

Suicide and Self-Harm: We do not allow the promotion or depiction of self-harm, suicide, eating disorders and other acts that may result in serious injury or death; however, we do allow content focused on users sharing their own experiences with these issues in an effort to educate or raise awareness.

Violent Conduct: We do not tolerate behavior that includes acts or threats of violence.

Content Containing Gratuitous Violence, Gore and Cruelty: We do not allow content that includes gratuitous violence or gore, including graphic descriptions or depictions of realistic violence or dangerous acts, sadistic activity, rape, or cruelty in relation to any person or animal.

Terrorism: StreamYard is not a place for groups or content encouraging or promoting terrorism or violent extremism, or for those who affiliate themselves with - or seek to recruit for - those groups.

Applicable Laws: You must respect and comply with all applicable local, national and international laws and regulations, and any legal order, when using StreamYard, as well as our rules, agreements and policies, both in letter and spirit (similarly, you may not advocate, promote or incite any party to commit or assist any unlawful or criminal act). Even in cases where conduct or content may not be explicitly prohibited by these Guidelines or other StreamYard agreements, we will take action consistent with the principles we have described in these Guidelines to promote an environment of trust and safety.

Illegal Goods and Services: StreamYard must not be used to promote or facilitate trade in illegal products, such as illegal drugs, products made from endangered or protected species, counterfeit goods or services, and weapons.

Intellectual Property

IP in Content: When you share or contribute content on StreamYard, you must ensure that you have the right to do so. In general terms, the easiest way to avoid issues is to create the content yourself. StreamYard respects the intellectual property rights of others, including trademark, copyright and other legal rights, and expects our users to do the same. Users should also be aware that they may use copyrighted works and related materials under exceptions or limitations to copyright, such as fair use in the United States or enumerated exceptions under the laws of the European Union. Be aware that these types of exceptions do not apply to attempts to share content like copies of movies, television shows or songs, which will be considered copyright violations by StreamYard.

Trademark: We do not allow any attempt to create confusion regarding the source of goods or services in violation of another’s trademark rights.

Copyright Infringement: We comply with the Digital Millennium Copyright Act (DMCA) notice, dispute and takedown requirements and will respond promptly to valid notices with appropriate action, which can include removal of the reported content.

DMCA Copyright Notices: If you believe that you have identified instances of copyright infringement on StreamYard, you or someone you have authorized to act on your behalf may report them to us by sending the information below to our designated agent:

  • The copyrighted works that you believe have been infringed;
  • The content you claim is infringing (or the subject of infringing activity) and information that will allow us to locate it;
  • Your mailing address, telephone number and, if available, email address;
  • The following two statements:
    • “I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g. as a fair use)”
    • “I hereby state that the information in this notice is accurate and, under penalty of perjury, that I am the owner or authorized to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed”; and
  • Your full legal name and your electronic or physical signature.

Deliver the notice to StreamYard’s designated agent at:

Hopin US, Inc. 2810 N. Church St Wilmington, DE 19802 Email address: [email protected]

Please note that this information may be provided, in good faith, by SteamYard to the user who has committed the alleged infringement to allow them to submit a counter-notice.

DMCA Copyright Counter-Notices: If content you have shared is removed because of a report submitted to our designated agent, you can engage directly with the rights-owner to attempt to resolve the issue. You may also submit a written notification to StreamYard’s designated agent, containing the information below, if you believe the content was removed by mistake or because of misidentification:

  • Your physical or electronic signature;
  • Identification of the material removed or to which access has been disabled;
  • A statement under penalty of perjury that you have a good faith belief that removal or disablement of the material was a mistake or that the material was misidentified; and
  • Your full name, your email address, your mailing address, and a statement that you consent to the jurisdiction of the Federal District court (i) in the judicial district where your address is located if the address is in the United States, or (ii) located in California, if your address is located outside the United States, and that you will accept service of process from the party who submitted the notice or their authorized agent.

The DMCA allows StreamYard to restore content that has been removed if the party filing the original DMCA notice does not file a court action against the party who filed the counter-notice within ten business days of receiving the copy of the counter-notice.

Users should understand that there are significant legal and financial repercussions for submission of false notices and counter-notices. You may wish to obtain legal advice before engaging the DMCA notice or counter-notice process.

Repeat Copyright Infringement: We will terminate accounts of those users who repeatedly infringe the intellectual property rights of others. Typically, this occurs where the user has received 3 strikes under the DMCA, with a strike being applied each time we remove content based under a valid DMCA notice. However, we may bundle a group of removals as a single strike, reverse strikes for valid counter-notices that lead to content being restored on our platforms, or terminate accounts for with fewer than 3 strikes based on other violations of these Community Guidelines or our Terms of Service.

Content

Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material (“Content”). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.

By posting Content on or through the Service, You represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity. We reserve the right to terminate the account of anyone found to be infringing on a copyright.

You retain any and all of your rights to any Content you submit, post or display on or through the Service and you are responsible for protecting those rights. We take no responsibility and assume no liability for Content you or any third party posts on or through the Service.

Streamyard, Inc has the right but not the obligation to monitor and edit all Content provided by users.

In addition, Content found on or through this Service are the property of Streamyard, Inc or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy, or use said Content, whether in whole or in part, for commercial purposes or for personal gain, without express advance written permission from us.

Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes on the copyright or other intellectual property rights (“Infringement”) of any person or entity.

If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement, please submit your claim via email to [email protected], with the subject line: “Copyright Infringement” and include in your claim a detailed description of the alleged Infringement as detailed below, under “DMCA Notice and Procedure for Copyright Infringement Claims”

You may be held accountable for damages (including costs and attorneys’ fees) for misrepresentation or bad-faith claims on the infringement of any Content found on and/or through the Service on your copyright.

You may submit a notification pursuant to the Digital Millennium Copyright Act (DMCA) by providing our Copyright Agent with the following information in writing (see 17 U.S.C 512(c)(3) for further detail):

  • an electronic or physical signature of the person authorized to act on behalf of the owner of the copyright’s interest;
  • a description of the copyrighted work that you claim has been infringed, including the URL (i.e., web page address) of the location where the copyrighted work exists or a copy of the copyrighted work;
  • identification of the URL or other specific location on the Service where the material that you claim is infringing is located;
  • your address, telephone number, and email address;
  • a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
  • a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

You can contact our Copyright Agent via email at [email protected]

Intellectual Property

The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Streamyard, Inc and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Streamyard, Inc.

Our Service may contain links to third party web sites or services that are not owned or controlled by Streamyard, Inc.

Streamyard, Inc has no control over, and assumes no responsibility for the content, privacy policies, or practices of any third party web sites or services. We do not warrant the offerings of any of these entities/individuals or their websites.

You acknowledge and agree that Streamyard, Inc shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such third party web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third party web sites or services that you visit.

Third Party Services

StreamYard provides tools that enable you to link your account on StreamYard with an account on a third party service, such as Facebook or YouTube. These tools enable you to import and export information, including social media posts, live video, and other content that which may be comprised of text, images, videos and other types of works. By using one of these tools, you agree that StreamYard may transfer information to and from the applicable third party service. Third party services are not under the control of StreamYard, and StreamYard is not responsible for any third party service’s use of your exported information. We strongly advise you to read the terms and conditions and privacy policies of any third party services that you choose to link to StreamYard. By linking your account on StreamYard with an account on YouTube, you are agreeing to be bound by YouTube’s Terms of Service.

Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.

If you wish to terminate your account, you may simply discontinue using the Service.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Indemnification

You agree to defend, indemnify and hold harmless Streamyard, Inc and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.

Limitation Of Liability

In no event shall Streamyard, Inc, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.

Disclaimer

Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance.

Streamyard, Inc its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.

Exclusions

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

Governing Law

These Terms shall be governed and construed in accordance with the laws of United States, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have had between us regarding the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.

Contact Us

If you have any questions about these Terms, please contact us.