My mic doesn't work

Troubleshooting mic issues

  1. Are you using the correct mic? Click the settings button to check.
  2. Are you using a headset or mic with a mute button? Make sure it’s not muted.
  3. Is another program using your mic (Skype, Zoom)? Quit those then refresh the page.
  4. Did you mute your mic in your computer settings?
  5. Restart your browser. If that doesn’t work, restart your device. This fixes most issues.
  6. Still not working? Shoot us a message. We’re happy to help!