Emotional intelligence is consistently ranked in surveys as increasingly essential for the future of work. Organizations report that reasons for failing in roles and losing customers tend to be due more often to attitudinal and interpersonal factors than technical competence. It is also found that 50% of business time is wasted due to a lack of trust between employees. In a Mindy Moment, we concentrate to think about how to increase emotional intelligence in every workplace. Webinar is held by short therapist and business coach, Susanna Forsman.